Last updated: 2025-04-14
Introduction
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://apolloairtx.com/ Website (the “Website”) operated by Apollo Air Heating & Cooling, a(n) Limited Liability Company formed in Texas, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
Terms and Conditions
By submitting to our Contact Request form, https://apolloairtx.com/contact-us/, and signing up for texts, you consent to receive text messages from brand Apollo Air Heating & Cooling at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg and data rates may apply. Msg frequency varies. Unsubscribe to opt-out at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Review this Privacy Policy page for more information. You may also contact our customer support at admin@apolloairtx.bwpsites.com.
Statement of Non-Sharing for Mobile Numbers, Message Frequency, and Data Rates Disclosure:
This statement outlines our practices regarding the collection, usage, and disclosure of mobile numbers, message frequency, and the associated costs related to messaging services. Please read this statement carefully to understand how we handle this information.
Collection and Usage of Mobile Numbers:
When you provide us with your mobile number, either through our website, mobile application, or any other means, we will only use it for the specific purposes outlined in this privacy policy. We collect mobile numbers solely to facilitate communication with you, such as sending important updates, notifications, promotional offers, and other relevant information related to our products or services.
Sharing of Mobile Numbers:
We do not share your mobile number with any third parties without your explicit consent, except in the following circumstances: If required by law, legal process, or government request, we may be obligated to disclose your mobile number. In case of a merger, acquisition, or any other change in ownership, your mobile number may be transferred to the new entity, but we will notify you beforehand and provide options to opt out if desired.
Message Frequency:
By providing your mobile number and opting in to receive messages from us, you consent to receive periodic communications via text messages or other messaging platforms. The frequency of these messages will vary depending on the nature of the information being sent, such as transactional messages, promotional offers, or service updates. While we strive to maintain a reasonable message frequency, please note that it may vary and you can always opt out of receiving messages by following the instructions provided in the messages or by contacting us.
Message and Data Rates:
Standard message and data rates may apply when you receive text messages or other communications from us. These rates are determined by your mobile service provider and are beyond our control. We are not responsible for any charges or fees incurred as a result of receiving messages from us. We recommend checking with your mobile service provider for details on any applicable charges.
Information Collection and Usage
We collect and store any information that you enter on this website. In the past 12 months, we have collected and stored the following categories of information from individuals using our website:
Identifying Information
- Name
Legal Basis: The user has provided consent to the processing of their information.
Source: Information submitted by the consumer.
Usage: Auditing compliance, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, providing customer service, resolving disputes, verifying customer information.
Consequences of Absence: We will not be able to audit compliance, enforce our Terms of Service, market and advertise, allow participation in surveys and contests, perform services, provide customer service, resolve disputes, or verify customer information.
- Postal/Shipping Address
Legal Basis: The user has provided consent to the processing of their information.
Source: Information submitted by the consumer.
Usage: Auditing compliance, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, providing customer service, resolving disputes, verifying customer information.
Consequences of Absence: The above activities will not be possible.
- Billing Address
Legal Basis: The user has provided consent to the processing of their information.
Source: Information submitted by the consumer.
Usage: Auditing compliance, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, providing customer service, resolving disputes, verifying customer information.
Consequences of Absence: The above activities will not be possible.
- Phone Number
Legal Basis: The user has provided consent to the processing of their information.
Source: Information submitted by the consumer.
Usage: Auditing compliance, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, providing customer service, resolving disputes, verifying customer information.
Consequences of Absence: The above activities will not be possible.
- Email Address
Legal Basis: The user has provided consent to the processing of their information.
Source: Information submitted by the consumer.
Usage: Auditing compliance, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, providing customer service, resolving disputes, verifying customer information.
Consequences of Absence: The above activities will not be possible.
- IP Address
Legal Basis: The user has provided consent to the processing of their information.
Source: Tracking pixels; the observation and recording of activities by the business, such as through the use of cookies.
Usage: Analytics, auditing compliance, counting ad impressions to unique visitors, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities, providing customer service, resolving disputes, verifying customer information, verifying position and quality of ad impressions.
Consequences of Absence: We will not be able to conduct analytics, audit compliance, count ad impressions, enforce our Terms of Service, market and advertise, allow participation in surveys and contests, perform services, protect against fraudulent or illegal activity, provide customer service, resolve disputes, verify customer information, or verify ad impression positions and quality.
- Device Identifier
Legal Basis: The user has provided consent to the processing of their information.
Source: Tracking pixels; the observation and recording of activities by the business, such as through the use of cookies.
Usage: Analytics, auditing compliance, counting ad impressions to unique visitors, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities, providing customer service, resolving disputes, verifying customer information, verifying position and quality of ad impressions.
Consequences of Absence: The above activities will not be possible.
Internet or Other Electronic Activity
- Information Regarding Your Interaction with Our Website or Application
Legal Basis: The user has provided consent to the processing of their information.
Source: Tracking pixels; the observation and recording of activities by the business, such as through the use of cookies.
Usage: Analytics, auditing compliance, counting ad impressions to unique visitors, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities, providing customer service, resolving disputes, verifying customer information, verifying position and quality of ad impressions.
Consequences of Absence: The above activities will not be possible.
- Information Regarding Your Interactions with Advertisements
Legal Basis: The user has provided consent to the processing of their information.
Source: Tracking pixels; the observation and recording of activities by the business, such as through the use of cookies.
Usage: Analytics, auditing compliance, counting ad impressions to unique visitors, enforcing our Terms of Service, marketing and advertising, participation in surveys and contests, performing services, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities, providing customer service, resolving disputes, verifying customer information, verifying position and quality of ad impressions.
Consequences of Absence: The above activities will not be possible.
We do not use your personal information for the purposes of targeted advertising, nor for profiling. Please see the “Your Rights” section below for more information about exercising your privacy rights related to profiling and targeted advertising.
With Whom We Share Your Personal Information
In the last 12 months, we have disclosed and shared the following personal information with third parties for the reasons listed below:
Identifying Information
- Name
Shared With: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, parties that need to operate the website.
Reason for Sharing: To manage our interactions with you; to market to you via email.
- Postal/Shipping Address
Shared With: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, parties that need to operate the website.
Reason for Sharing: To manage our interactions with you; to market to you via email.
- Billing Address
Shared With: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, parties that need to operate the website.
Reason for Sharing: To manage our interactions with you; to market to you via email.
- Phone Number
Shared With: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, parties that need to operate the website.
Reason for Sharing: To manage our interactions with you; to market to you via email.
- IP Address
Shared With: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention service vendors, hosting providers, parties that need to operate the website, social networks.
Reason for Sharing: To provide you with advertisements, manage our interactions with you, analyze your interactions with us or our website, market to you via email, prevent or investigate fraud.
- Email Address
Shared With: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, parties that need to operate the website.
Reason for Sharing: To manage our interactions with you; to market to you via email.
- Device Identifier
Shared With: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention service vendors, hosting providers, parties that need to operate the website, social networks.
Reason for Sharing: To provide you with advertisements, manage our interactions with you, analyze your interactions with us or our website, market to you via email, prevent or investigate fraud.
- Internet or Other Electronic Activity
- Information Regarding Your Interaction with Our Website or Application
Shared With: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention service vendors, hosting providers, parties that need to operate the website, social networks.
Reason for Sharing: To provide you with advertisements, manage our interactions with you, analyze your interactions with us or our website, market to you via email, prevent or investigate fraud.
- Information Regarding Your Interactions with Advertisements
Shared With: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention service vendors, hosting providers, parties that need to operate the website, social networks.
Reason for Sharing: To provide you with advertisements, manage our interactions with you, analyze your interactions with us or our website, market to you via email, prevent or investigate fraud.
How we protect your information
We protect and safeguard your personal information by using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks.
Sale of your information
We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyzing our Website traffic;
- Analyzing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain personal information for different periods depending on the category of information and its intended use:
- Identifying Information: Retained until we no longer need the information to contact you.
- Internet or Other Electronic Activity: Retained until we no longer need the information to contact you.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at admin@apolloairtx.bwpsites.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
- The right to opt out of use of your personal information for the purposes of targeted advertising.
- The right to access the personal information that we have collected about you.
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to say no to the sale of your personal information.
- The right to opt out of the sharing of your personal information.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right not to be discriminated against based upon your exercise of your privacy rights.
- The right to equal service and price, even if you exercise your privacy rights.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to stop receiving unwanted direct marketing.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to limit the use and disclosure of your sensitive personal information.
- The right to confirm whether we are processing your personal information.
- The right to obtain a list of the specific third parties to whom we have disclosed your personal information.
- The right to confirm the categories of your personal information that we have processed or are currently processing.
- The right to obtain a list of the categories of third parties to whom we have disclosed your personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Matthew Reyes
Owner
admin@apolloairtx.bwpsites.com
210-847-9293
18503 Sigma Rd, Suite 124
Texas, United States
https://apolloairtx.com/contact-us/
If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney.
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 30 to 90 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a third or subsequent request within a 12-month period.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Matthew Reyes
Owner
210-847-9293
admin@apolloairtx.bwpsites.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in the United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to the United States. This means that your information may be processed in a country outside of your own and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at admin@apolloairtx.bwpsites.com.